I placed my first order with XCEL Supply on July 1, 2010. Even before that first order and continuing through the present day, XCEL Southwest Territory Manager Jordan Schacht has worked tirelessly to ensure our complete satisfaction with XCEL’s products and service. Jordan is always looking for ways to save us money.

Although Tucson is pretty much off the beaten path, I have personally met XCEL President Josh Silvers and General Counsel Matt Silvers. They even visited our laboratory to evaluate our needs.

Jordan has become a familiar face around here. If a backorder situation or a billing issue arises, Jordan provides a lightning response to resolve the issue.

XCEL Supply gives us great pricing and outstanding customer service. I’m delighted to be associated with them.

I have been doing business with Xcel HC for roughly 16 months and it has dramatically changed how I purchase my supplies.

With the value of a consultative relationship, my eyes have been opened to purchasing not only at a price point, but rather controlling usage with quality products. Xcel has helped organize my stock room, implement par levels to control usage, and my rep is always one call away to help solve any issue I have.

I highly recommend to any and all colleagues to call Xcel if they are not satisfied with their current supplier. They will not be disappointed.

I have been working with XCELhc for many years and a few things remain consistent as years have passed. The great service, quality product, as well as very agressive pricing have made for a fantastic business partnership. Every employee I encounter is professional and knowledgeable while dealing with any issue that pertains to my medical supply business as well as Part B billing.

XCELhc has proven over the years to be a reliable and consultative partner in our day to day operations. We have also expanded our housekeeping and texttile departments with the help of Xcel. While other companies just sell the products we use, Xcel differs by educating the entire staff to ensure they understand how the product works and why we are using that specific product. Speaking with colleagues that vocalize frustration with vendors, I quickly recommend that they give Xcel a call to eliminate these issues.

The numerous Long Term Care facilities to which Extended Care consults have been Xcel customers for many years. Xcel has earned the status of a preferred provider for a number of valid reasons, not least of which is their unequivocal appreciation for the commitment that we make daily to our residents. They have demonstrated time and time again that they are dedicated service-minded supporters of the quality standards to which we subscribe

We value the fact that Xcel has a wide range of products, competitively priced. They are available to us at any time, day or night weekends included. And they are instrumental in helping the nursing facilities enhance the quality of care that they deliver through their involvement with staff education.

What we believe sets Xcel apart from other vendors is that the key management personnel are readily accessible. Many of them have been with Xcel for years. Not everything in business runs perfectly every day and when there is a matter requiring resolution they expeditiously and professionally address it.

Integrity is what most definitely characterizes this firm. It is the foundation on which they started out and in our experience it is the credo that they have never abandoned. They have the heart of a "Ma and Pa" operation and the sophistication of the large organization we have watched them grow into.

We are happy to recommend Xcel to any entity wishing to "partner" with a fine company that is always pursuing excellence.